Reeves Import Motor Cars
Business Challenge:
Family owned and operated since 1971, Reeves Import Motorcars of Tampa bases its business model on founder Allen Reeves personal philosophy and golden rule of success: Treat people the way you would like to be treated. Because this paradigm relies on each and every employee embracing the company's commitment to exceptional customer service, Reeves Import Motorcars looked to Intelladon to help it create a training solution that could successfully educate employees on its unique approaches to customer service and sales. It also wanted to capture the value of live training for future training groups and raise the quality of training experiences for learners across the board.
The Solution:
Using a wide variety of Intelladon tools, Reeves created original content and took advantage of authoring from Intelladon's large library of training materials to create a diverse and engaging education solution.
Return on Investment:
With an established training solution, Reeves enjoyed a lowered employee turnover ratio, higher job satisfaction per employee and a clear career development path. |