Enbridge

Business Challenge:
Enbridge is a leading publicly-traded energy transportation distribution company, active in North America and internationally. As a transporter of energy, Enbridge operates, in Canada and the U.S., the world's longest crude oil and liquids transportation system, and maintains international operations and a growing involvement in the natural gas transmission and midstream businesses. The company's complex and diverse business operations are driven by a geographically dispersed workforce of approximately 4,000 employees. Enbridge faced the growing challenge of effectively and productively training its expansive workforce while complying with regulatory requirements set forth by the Federal Energy Regulatory Commission. FERC has specifically directed energy industries to convert all official compliance training to a digital platform. Enbridge needed an effective digital-based learning management system that would maintain its compliance with federal regulations, and would ultimately increase operational efficiency and workforce productivity and utilization.

The Solution:
Enbridge selected Intelladon's nationally recognized Advanced Learning Platform (ALP(tm)) to convert its certified compliance training from a traditional instructor-led/ guidebook-based program to a fully digital and Internet-based delivery platform. Enbridge was able to easily import all existing courseware into a complete, consistent, unified, and fully FERC complaint digital learning management system. Enbridge employees who are required to obtain compliance certification-now take a course from a computer at their own worksite. Interactive test questions and exercises reinforce learning, and test results are digitally transmitted, tracked and measured. The ALP's back-end tracking functionality creates and maintains a baseline from which Enbridge can accurately measure learning trends and cost analyses, and set viable training benchmarks.

Return on Investment:
Enbridge previously conducted compliance training at specific field sites that required many of the trainees to travel from their principal offices and sacrifice otherwise productive work hours. Enbridge no longer has to assume the costs of transporting employee trainees to field sites, scheduling formalized training, assigning training staff to extensive educational sessions, and coordinating site logistics at field locations. Enbridge also anticipates increased workforce utilization and productivity through the increased time efficiency provided by the ALP(tm). Enbridge also achieves its primary mission of maintaining compliance with FERC regulations requiring digital transfer of compliance training programs. The company also benefits from tracking capabilities which allow it to develop a baseline of data from which to manage future costs assessments and projections. Intelladon's solution ultimately contributes to one of Enbridges primary strategic thrusts: a focus on operational excellence, including the application of incentive regulatory structures.