Intelladon Learning Management Software System for ISO 9000 Compliance
The Business Challenge of ISO 9000 Certification Compliance
In a globally dynamic marketplace, the need for a standardized benchmark to evaluate quality and measure performance can be critical. The ISO 9000 family of ISO compliance standards for quality management systems has established an optimal framework which defines customer expectations and enables enterprises both in the manufacturing and service sectors to implement and maintain improved productivity, profitability and customer retention.
The Legacy of ISO 9000 Certification
The ISO 9000 family of quality standards consists of three quality assurance and quality management standards. It includes the ISO 9000:2000, ISO 9001:2000, and the ISO 9004:2000 standards of quality. The ISO 9000:2000 and ISO 9004:2000 standards are predicated on guidelines for performance improvement, while the ISO 9001:2000 presents quality requirements. ISO 9000 standards are pursued by both large and medium size business organizations in both the public and the private sector in over 120 countries encompassing hundreds of generic and customized processes.
ISO Certification and the Compliance Challenge
Establishing a comprehensive set of clearly defined quality ISO standards is always critical to the success of the enterprise. Achieving these objectives, however, can be challenging if the standards are stringent and the certification process is complex. Some of the challenges of achieving and maintaining ISO 9000 compliance can include:
- Reviewing and maintaining standards that are consistent with the objectives of the enterprise
- Standardizing non-standard business processes prevalent within the organization
- Assuming ownership of the various processes of the business
- Addressing customer needs
- Understanding and integrating key quality indicators
- Building stable business processes as a long-term compliance measure
- Improving process performance to enhance both productivity and profitability
- Monitoring the entire suite of quality management systems to ensure total ISO compliance
- Streamlining operational expenditures
- Reducing product liability risks through quality upgrades
- Proving ISO compliance to external auditors
Establishing an ISO 9000 Compliant Knowledge Management System
The single most pressing business challenge of implementing the ISO 9000 standards and achieving compliance on an ongoing basis rests on the ability of the enterprise to manage its vast and ever-evolving documentation needs. All four types of documentation groups actively used in the ISO 9000 certification and recertification process-policies, procedures, processes and forms-require the use of a stable and reliable ISO software enabled solution. It that can be monitored by management as an integrated component of the ISO compliance, and the ISO knowledge management process.
Intelladon’s Enterprise Knowledge Platform (EKP) provides ISO Knowledge Management functionality, along with Learning Management System functionality. EKP is a platform-independent and browser-enabled learning solution which not only tracks and records document access in a customizable way, it also deploys a carefully orchestrated system of checks and balances that intuitively ensures the seamless adherence to the entire gamut of ISO 9000 compliance structures. Intelladon’s ISO learning management system allows businesses to simplify the ISO 9000 compliance process through automation of business process document management, which includes testing employees on business processes. The result is an air tight ability to prove ISO 9000 compliance during the audit process and a smoother compliance process, resulting in huge time savings.
Contact Intelladon today to learn more about how our learning management system can provide a smooth ISO 9000 compliance and certification process that can save your company a lot of time!
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